BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20170215T160000Z DTEND:20170215T180000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Small Business Series Workshop - Inspiring Customers to Say Yes! DESCRIPTION:Inspiring Customers to Say Yes! \nWe have teamed up with Capilano University Continuing Studies & Executive Education to tackle the real issues facing North Vancouver business owners. In this final of three workshops\, learn simple and effective ways to attract customers\, sell more and create a repeat customer-base.\n\n\n\nYou may have heard it before: "People buy from people". Now\, what are the strategies you can implement right now (personally and with your team) to ensure that customers move from browsing to buying. This hands-on workshop will teach you simple and effective steps for closing the sale and creating champions for your brand. You will learn to love the sales conversation as you partner with your customer to understand what they need\, give them what they want\, and leave them coming back for more.\n\n\n\nWhat you will learn:\n\n\n A step-by-step process to attract\, engage and keep your customers\n Top ways to determine your customers' readiness to buy\n Simple tools you can use to close the sale (and have your customers still like you)\n How to inspire customers to keep coming back\n\n\n\nCourse taught by: Michela Quilici X-ALT-DESC;FMTTYPE=text/html: