Auto Sales & Services

About Us

Craftsman Collision was started in 1977 by Bill Hatswell, an Australian who was vacationing in BC and liked it here so much that he decided to stay. What he wasn't keen on was the state of BC's collision repair industry. So he set out to do things differently at that first shop on West 6th Ave. - starting with crisp, clean staff uniforms, friendly receptionists, courtesy cars, replacement vehicles, and new standards of quality and accountability.

Today, with Bill still driving growth, we are by far the largest independently owned bodyshop chain in western Canada, with 34 locations and counting. No other shops have surpassed us, and no other shops in BC offer our exclusive AIR MILES® reward miles. As long as more drivers keep coming to Craftsman, we'll keep growing to meet the demand.

Not only do we care about providing excellent customer service and quality repairs to our clients, we also care greatly about the communities in which we do business. The company has donated a quarter of a million dollars to North Vancouver's Lions Gate Hospital to help upgrade emergency room equipment and continually supports many other charities such as the Heart and Stroke Foundation, Salvation Army and Juvenile Diabetes Research Foundation.

Rep/Contact Info

Lisa Oust
Dave Warren